It’s great to see this deep dive into the Zalando Assistant, especially since I had the chance to work on it. The focus on solving real customer problems, rather than just using new tech for the sake of it, really resonates with me.

I appreciate how we guided customers through this new AI interaction, making it intuitive with a “show, don’t just tell” approach. Defining clear boundaries for the Assistant was also crucial for building trust and managing expectations.

I’m proud to have contributed to this project and excited to see how it continues to evolve. The insights here are valuable for anyone working on similar AI projects! ✌️